Welcome to Student Housing at Caltech! California Institute of Technology offers various services for our housing residents. Below are basic guidelines and policies while living in Caltech Housing.
General Inquiries- email or call: firstname.lastname@example.org / x6176
Short-Term Conference Guests:
Please email email@example.com for any maintenance requests.
Long-Term Summer Guests: Maintenance Requests , Custodial Services:
- Log onto your ACCESS account and enter your credentials
- Search for Facilities Service Requests (click on link)
- Enter your credentials to open the request page, once open-click on STUDENT HOUSING.
- Click on the repair made (plumbing, HVAC, pest control, etc..) and enter unit number and short description of repairs needed/completed.
- For Building name, search for your residence.
- Click NEXT (blue button at bottom)
- Make sure all contact info is correct, click NEXT (blue button) the REVIEW (green button)
- Finally, click on SUBMIT (green button)
When dialing any 4-digit campus extension from an outside line, the area code is 626 and the prefix is 395 (for example, the Housing Office extension 6176 is 1 (626) 395-6176 from an outside line.) References to Caltech extensions will be made throughout this and other Institute documents – if a number is referenced in the form "x6176", it refers to extension 6176.
The RLCs are professional live-in staff who are familiar with the resources on campus. They work closely with the RAs, Housing Office and Residential Life to provide guidance and consultation. Here is the list of RLCs and their contact information:
Avery/Bechtel: Emily Sanger - X6223
North Houses: Steven Metzmaker - X6963
South Houses: Mahlet Tesfaye - X3402
All undergraduate rooms are furnished with a desk, desk chair, drawers, closet space, and a bed (with a twin XL mattress) for each resident. Every building on campus requires Caltech ID card access. Additional information on amenities within each building can be found on our Undergraduate Houses and Residences page.
Internet is available through an Ethernet port in each room (bring your own cord) and secured WiFi network (requires "Access" login credentials). A limited guest WiFi network is also available throughout campus.
All Residents living on-campus will be automatically enrolled in a summer declining balance meal plan. The mandatory meal plan is a one-time fee of $530.00. SFP summer residents will receive an identification card upon check-in. This card will have a declining balance of $530.00 that can be used to purchase meals (at the resident's discretion) at all Caltech Dining facilities on campus. Additional funds may be added later if necessary. Please see Dining Services for more information.
Students with specific housing accommodation needs will need to register any medical conditions with Caltech Accessibility Services for Students (CASS).
The undergraduate Houses and residences are on a proximity card system. To access your building, you will need to hold your Caltech ID card up to the door reader (black pad near entrance).
Appliances with exposed heating coils (such as hot plates) and cooking pots are NOT to be operated in student rooms for safety reasons. Personally owned microwaves, refrigerators (6 cubic feet or smaller in capacity) and electric fans are allowed.
Bike racks are located around each house for locking purposes. You may also choose to store your bicycle in your room. Bicycles are not permitted to be stored in corridors, stairways or other public areas inside the houses and any bikes in violation may be removed by Security without notice.
There are combination locks on most room doors in the North and South Houses. Please do not change your combination. If you would like to have the combination to your room changed for some reason, please submit a request through Facilities Services Request through your access.caltech.edu account or contact the Housing Office at x6176. Please understand charges may apply to change the combination of your room.
For any emergencies requiring immediate assistance from the police, a medical professional or Caltech Security, dial x5000 from one of the campus extension telephones or 626-395-5000 from a non-extension telephone. Calls to 9-1-1 from a campus extension will be automatically transferred to x 5000.
1) Type of emergency (fire, medical, suspicious/criminal activity, etc.)
2) Location of emergency
3) Your name and the location and extension (or phone number) from which you are calling
The operator will inform the proper Caltech personnel and needed outside agency in order to secure required action. If an emergency occurs while on-campus but outside of buildings, please look for a blue emergency call box. For more information on emergency procedures or services offered by the Security Office, visit their website.
There are smoke detectors and alarm pull boxes in all the houses, which signal the Pasadena Fire Department and ring the building's evacuation bells. After an alarm has been reported, alert anyone in immediate danger. If the fire is small, fight it. Know the locations of the fire extinguishers in your area before a fire emergency happens. It is important to understand that tampering with the alarms and extinguishers is not only illegal but also foolish. This equipment has been provided for your protection. California Penal Code allows for a large fine or 12-month imprisonment for tampering with fire safety equipment.
The Maintenance Office will not remove, store or swap furniture nor provide additional furniture. If you are missing any standard furniture to your room, you may request it by submitting an on-line form through your access.caltech.edu account under "Facilities Service Request." Students will be charged for any missing or damaged furniture upon check-out. Please note that couches are not standard, but left in rooms by other students.
Bechtel thermostats are pre-set to operate between 72-80°F ONLY. System turns off when windows are opened. To adjust Setpoint, press center button until Heat or Cool symbol flashes. Adjust using arrows to desired Cool or Heat Setpoint. Heat Setpoint must be 2° below Cool Setpoint. System takes several hours to reach desired Setpoint.
Please review these helpful tips regarding the South Houses' HVAC system. Any questions or concerns may be addressed to the Housing Maintenance Office.
- The thermostats are extremely sensitive, please touch only the dial. Touching any other part will damage the thermostat.
- Please keep the cover on your thermostat at all times.
- The replacement fee for any damaged thermostat is $125.
- Hearing a slight hiss when changing temperature is normal; if there is a constant whistling sound, please contact the Housing Maintenance Office.
- Air is constantly blowing at 55˚F and cannot be turned off. When the thermostat is adjusted to a higher temperature, coils inside the vent are heated, warming the air.
- Do not cover the vents.
- Temperature is slow to change in the room, as the coils take time to heat or cool.
- It is recommended that you set the dial to 55˚F to cool and 85˚F to warm your room. Once the desired temperature is achieved, set your dial to a moderate temperature.
- Fire alarms shut off all air to the houses. The air should restart within the hour. If the air remains off after this time, please contact the Housing Maintenance Office at x6175.
- When reporting an issue with your HVAC, please be as specific as possible. (Examples: A/C is always cooling/heating and cannot control the temperature with the thermostat, thermostat makes a continuous whistle sound, air is blowing too hard/no air at all, etc).
Communal kitchen and cooking facilities are available in each house for snack and occasional meal preparation. Kitchen facilities include refrigerator, stove and microwave. You may store your food in the refrigerator and/or cupboards, but please label your personal items. Kitchen utensils, tableware, cookware and small appliances that are stored in unmarked shelves are communal property. You may use these items, but they must be washed and returned after use. Persons using kitchens are expected to leave them in a clean and orderly condition for use by others. Cooking is not allowed in student rooms. If you have any questions, please ask the RA or RLC.
Laundry machines are available in the basement of the North and South Houses, and in designated laundry rooms in Avery and Bechtel.
If there are problems with washers or dryers, please submit a maintenance service request (through your access.caltech.edu account), indicating washer or dryer number AND the location of the machine requiring repair.
Access to the North Laundry Room (under Lloyd, Page and Venerable) is available through staircases from the first floor of each house. The combination to the North Laundry Room is 13-2.
Access to the South Laundry Room (under Blacker, Dabney, Fleming and Ricketts) is available through staircases from the first floor of each house. The combination to the South Laundry Room is 12-3.
If you do not have an Access account, you may add SmartCash to your ID card at any of the Dining locations on campus. Please ask a cashier for assistance.
Visiting students living at Caltech, should use the following address for mail and small packages:
Mail can be picked up from the Keith Spalding Building 1st floor lobby. Hours are M-F, 7:00 am – 4:30 pm.
The Room Condition form must be submitted every time you check into a room. This form is for your protection. Your room will be checked for damages at the time that you check-out of your room or if you change rooms. To eliminate any charge for damages that you have not caused, please inspect the items and be specific in indicating the extent of damage and the exact location. Among the things you should look for are dust, grease, holes, stains, burns, damages and wear.
It is the responsibility of every resident to complete and submit this condition form within one week (7 days) of check-in, a room change or after rotation. You may submit the form on-line.
Residents are not allowed to smoke in or around Caltech Housing Facilites (including the use of e-cigarettes). The facilities must be kept smoke free at all times. (Ord. 8.78.085 - Reduction of drifting tobacco smoke in multi-unit housing)
Permit parking is available on campus for summer students. A parking permit is required and will cost $140 for 10 weeks. You can purchase a summer parking permit at the Parking Office on the second floor of 515 S. Wilson Ave. The entrance to the Parking Office is at the back of the house. You must show your Caltech ID.
Please note, there is no over-night street parking permitted on Pasadena streets. No motorized vehicles of any kind may be parked next to the houses. Any automobile parked on or next to the Olive Walk (the brick walkway running between the North and the South Houses) will be subject to a parking violation citation. The exception to this rule is temporary parking for loading/unloading.
PESTICIDES THAT HAVE BEEN OR MAY BE USED ON THE PROPERTY DURING THE COURSE OF OUR WORK: UNLESS THE PRODUCT IS MARKED WITH AN * EFFECTS OF OVER EXPOSURE ARE SIMILAR TO COMMON SEASONAL ILLNESS COMPARABLE TO THE FLU.
Material EPA Registration #
AVERT COCKROACH BAIT* 499-410
GENTROL IGR CONC. 2724-351
MAXFORCE ANT GRANULAR 64248-6
CONTRAC BLOX* 12455-79
MAXFORCE ANT KILL G BAIT 64248-6-AA
DELTA DUST 432-772
MAXFORCE FINE ANT GRANULAR 64248-19
DEMAND CS 100-1066
MAXFORCE FC ROACH BAIT GEL 64248-14
DRAX ANT KILL GEL 9444-4A-1
MAXFORCE ROACH GEL BAIT 64348-5
METALDEHYDE 7.5 G 5481-103-AA
FLY GEL N/A PT 515
WASP FREEZE 499-362
PT565 PLUS XLO 499-374
CY KICK 499-304
TALSTAR CA GRANULAR 279-3168
TERRO ANT BAIT 149-8-64405
TEMPO 20WP 3125-377-AA
Students are not allowed to bring pets into any Caltech Housing facility.
Rooms in Avery House and the Bechtel Residence utilize a personal PIN code and ID card entry for student suites and rooms. PINs are unique to individual students and should not be shared. ID cards can also be used to access your unit by holding your card up to the PIN pad.
Students assume all risks for personal property while in Caltech Housing or any facility managed by the Housing Office. Caltech does not insure student's personal property, so we recommend that students purchase renter's insurance. Renter's Insurance brochures are available in the Housing Office.
If you have a needed repair, you may submit an on-line service request through your access.caltech.edu account (click on "Facilities Service Request" and select "Student Housing".) Please do not handle repairs yourself.
From time to time, you may have a problem or concern that you would like to discuss with someone. You should feel free at such times to contact the Resident Associate (RA) who lives in an apartment in your house. The RAs are Caltech graduate students who are available for guidance and consultation and are familiar with the resources on campus. They have been trained to handle day-to-day challenges as well as emergency situations that may arise. They are also close, convenient and great people to talk to! More information about the RAs can be found on the Office of Residential Experience website.
More detailed information about housing policies and procedures can be found in the Resident Guide.
Authorized housing staff may use a master key to open a room in an emergency. The room shall be locked upon the completion of the visit. Housing Office personnel may enter student rooms during normal working hours for cleaning, maintenance and repair or for purposes of maintaining compliance with health and safety regulations.
Campus telephones are located in each of the North and South Houses. The campus telephones allow calls to another campus station and to calls within local and toll free area codes. You must dial "9" to access an outside line. Calls outside the 626 area code require the caller to dial "9", "1", then the area code and the 7 digit number. If you would like to call outside local and toll free area codes, a long distance authorization code is required. Arrangements for personal campus extensions and authorization codes must be made directly with the Telecommunications Office.
DON'T GET SUED – READ THIS NOW
With the excitement of a new academic year filled with new classes and activities, we can understand that this page about downloading music, movies, TV shows or software may not seem important, but it could avoid your having to pay a lot for entertainment.
Having a file sharing program such as BitTorrent, eDonkey, Gnutella, or KaZaA on your computer can have a legitimate purpose, but use of these programs to download and distribute copyright protected material for which the user does not have permission is not legal, and the distribution or sharing of such material may constitute a violation of federal copyright laws. Such programs can often be active without your knowledge.
The use of file sharing programs for copyright protected material can have major consequences for you. Essentially, the law stipulates that you cannot have anything on your computer that you do not own. More importantly, you cannot share any file for which you do not have distribution rights. Currently, copyright violations can result in civil penalties of up to $150,000 per violation. Theoretically, if you send 10 people a copy of a song you ripped, you might be facing statutory damages of $1,500,000. In addition to civil liability, there is potential criminal liability in copyright cases-- with penalties depending on the number and value of products exchanged. Suits brought by copyright owners against students usually settle for much less, but still have involved settlement amounts of as much as $17,000, plus attorney fees.
The Digital Millennium Copyright Act can be interpreted to require an internet service provider like Caltech to act expeditiously to remove or block access to material upon receipt of a notice from a copyright holder that their material is being illegally distributed on its network. We implement that obligation by blocking internet access to the allegedly infringing material upon receipt of a complaint. We then send an e-mail to the user explaining why their internet connection has been blocked. The student will then be referred to the Dean of Students who will authorize the Internet connection to be unblocked. Please note that in accordance with the DMCA, repeat offenders may have their accounts terminated.
How can you protect yourself from this kind of legal and/or Institute policy action? Simple: don't download or distribute music, games, software, TV shows or videos for which you do not own the copyright or have permission to do so. Also, learn about the functionality of file share programs. For example, some file share programs will automatically share files from your hard drive and distribute them to others anytime your computer is on, without your knowledge, and many will not allow the outbound function to be disabled. You could thus be responsible (and liable) for the distribution of that material to hundreds or even thousands of individuals.
If you have any questions, please contact the Caltech Intellectual Property Office at x3066 or email IPQuestions@caltech.edu.